Shipping & Local Pickup

Packed with care, sent with love.

Ready-made orders are prepared and shipped within 3–5 business days, excluding weekends and holidays. Processing time is the time before your package is handed to the shipping carrier.

Delivery time is additional and depends on the shipping service selected at checkout. You’ll receive tracking information when your order ships. Arrival dates are estimates, rather than guarantees.

Need something for a special date? Please contact me before ordering so we can check what is possible. Custom or made-to-order pieces will have a separate processing estimate agreed before ordering.

Local pickup by appointment

Nearby? Free local pickup can be arranged in advance at an agreed meeting location. Please contact classes@sproutfiberart.com before ordering to confirm availability and arrangements. Wait for your pickup confirmation before setting out; same-day pickup is not guaranteed.

Regular local delivery is not currently offered. For a special local handoff, please contact me before ordering.

🌼 Returns & Exchanges

At Sprout Fiber & Art LLC, every piece is handmade with love and care. We want you to be happy with your little handmade treasure!

Clothing & Wearables

We accept return requests within 14 days of delivery for eligible shrugs, scarves, and other wearables. Items must be unworn, unwashed, undamaged, and in their original condition.

Keychains & Custom Orders

Due to their handmade nature, keychains, personalized items, and custom orders are final sale.

Damaged or Incorrect Items

If your order arrives damaged, defective, or incorrect, please contact us with your order number and photos. We'll work with you to make things right!

Return Shipping

Customers are responsible for return shipping costs on change-of-mind returns. Original shipping charges are nonrefundable in these cases.

How to Request a Return

Please contact us before sending anything back. Once your return is approved and received, we'll process your refund to the original payment method.

Thank you for supporting our small handmade business! 🌱🤎

This policy does not limit any rights customers have under applicable law.