Privacy Policy

Sprout Fiber & Art LLC

Last Updated: October 13, 2026

At Sprout Fiber & Art LLC, we value your trust and respect your privacy. 🌱

This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, shop our handmade collections, or subscribe to our updates.

1. Information We Collect

When you visit our website or place an order, we may collect:

  • Personal Information: Your name, email address, phone number, and billing or shipping address.

  • Order Information: Products purchased, order details, and transaction history.

  • Payment Information: Payments are handled through the secure payment processing services connected to our Squarespace store. We do not directly store your complete credit card details.

  • Website Information: Browser type, device information, IP address, pages visited, and interactions with our website.

  • Newsletter Information: Your email address and any preferences you voluntarily provide when subscribing.

2. How We Use Your Information

We use customer information to:

  • Process, prepare, and ship orders.

  • Send order confirmations, tracking updates, and customer service communications.

  • Respond to questions, requests, or concerns.

  • Improve our website, products, and shopping experience.

  • Send newsletters, collection announcements, and promotions when you have signed up to receive them.

  • Maintain business records and comply with applicable legal obligations.

3. Payment Security

Payments are processed through the payment providers connected to our Squarespace store.

These providers handle payment information according to their own security practices and privacy policies.

We do not directly collect or store complete payment card numbers.

4. Cookies & Website Analytics

Our website is hosted by Squarespace and uses cookies and similar technologies.

These technologies may help us:

  • Maintain essential website and shopping cart functions.

  • Remember website preferences.

  • Understand website traffic and visitor interactions.

  • Improve website performance and usability.

Optional analytics or marketing cookies may also be used depending on our website settings and connected services.

Where required, visitors will be provided with appropriate cookie notices and consent options.

You can also manage certain cookies through your browser settings.

5. Email Newsletters & Marketing

If you subscribe to our newsletter, we may send you updates about new collections, handmade creations, special announcements, and occasional promotions.

You can unsubscribe from marketing emails at any time using the unsubscribe link included in those messages.

We do not require customers to subscribe to marketing emails to complete a purchase.

6. Sharing Your Information

We may share necessary customer information with trusted service providers that help us operate our business, including:

  • Squarespace, our website and online store platform.

  • Payment processing providers.

  • Shipping and delivery carriers.

  • Email marketing services.

  • Website analytics and security providers.

We share information as needed to provide these services, fulfill orders, protect our business, or comply with legal obligations.

We do not sell customer contact lists.

7. Data Protection

We take reasonable steps to protect customer information and use reputable service providers to support secure online transactions.

However, no internet-based system can guarantee absolute security.

8. How Long We Keep Information

We retain personal information only as long as reasonably necessary to fulfill orders, provide customer service, maintain business records, resolve disputes, and meet applicable legal requirements.

Information may be deleted or anonymized when it is no longer needed, subject to applicable retention obligations.

9. Your Privacy Choices

Depending on your location and applicable laws, you may have the right to:

  • Request access to personal information we maintain about you.

  • Ask us to correct inaccurate information.

  • Request deletion of certain personal information.

  • Opt out of marketing emails.

  • Exercise applicable choices concerning cookies or personal data processing.

To make a privacy-related request, please contact us using the information below.

We may need to verify your identity before fulfilling certain requests.

10. Children's Privacy

Our website is intended for a general audience and is not directed toward children under 13.

We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information without appropriate authorization, we will take steps to address it as required by law.

11. External Websites

Our website may include links to social media platforms or other external websites.

We are not responsible for the privacy practices of independently operated websites. We encourage visitors to review their respective privacy policies.

12. International Visitors

Our business operates in Arizona, United States.

If you visit our website from another country, your information may be processed or stored in the United States or other locations where our service providers operate, subject to applicable legal requirements.

13. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our business, website features, services, or legal requirements.

Any updates will be published on this page with a revised date.

14. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us.

Sprout Fiber & Art LLC

Arizona, United States

Email: [Your Business Email]

Website: [Your Website URL]

🌼 Thank you for supporting Sprout Fiber & Art LLC, where creativity takes root and handmade things bloom.

We appreciate your trust and are committed to treating your information with care.